Privacy Policy

At Tina Fletcher Art, we take your privacy seriously. This policy outlines what data we collect, how we use it, and how we protect your information. By using this website, you agree to the practices described below.

Information We Collect

1. Information you provide to us directly: when you sign up for our newsletter, purchase a product, or contact us via the website, we collect the information you provide. This may include your name, email address, shipping address, billing address, and payment details (processed securely by our payment gateway).

2. Information collected automatically: when you visit our website, we automatically collect certain data, such as your IP address, browser type, operating system, referring URL, and pages you visit. This helps us understand how visitors use the site and improve your experience.

How We Use Your Information

• To process and fulfil your orders (including shipping, payment, and customer service).
• To send you updates about your order (e.g., shipping confirmation, tracking numbers).
• To send you newsletters and promotional content, if you have opted in to receive them.
• To improve our website and tailor content to our audience’s interests.
• To comply with legal obligations.

Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use cookies to:

• Remember your preferences (e.g., currency, language).
• Analyse site traffic and usage patterns (via services like Google Analytics).
• Provide essential e-commerce functionality (e.g., keeping items in your cart).

You can choose to disable cookies in your browser settings. However, please note that disabling cookies may affect the functionality of the website.

Third-Party Services

We use trusted third-party services to operate our business. These include:

• E-commerce platform — WooCommerce — for order processing.
• MailerLite — for managing email subscriptions and newsletter distribution.
• Payment gateways — Stripe and PayPal for secure processing of credit card and payment transactions.
• Analytics tools — for understanding website performance and user behaviour.

Each of these services has its own privacy policy. We encourage you to review them. We do not sell or share your personal data with third parties for marketing purposes.

Data Security

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data during transmission and storage. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

• Access the personal information we hold about you.
• Request corrections to any inaccurate data.
• Request that we delete your personal information.
• Unsubscribe from our marketing emails at any time (each email includes an unsubscribe link).

To exercise any of these rights, please contact us via the Contact page.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you unsubscribe from our newsletter, we will remove your email address from our active mailing list, but may retain certain data for record-keeping or legal compliance.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to access, update, or delete your personal information, please contact us via the Contact page.